Frequently Asked Questions
We currently ship within New Zealand and to Australia, the United States, & Canada.
Processing Time: How long it will take to make, package, and drop off your order at the post office.
Our current typical Processing Time is: 2-10 Business Days (Monday-Friday) - this may be longer during promotional periods.
Please note that apparel may take longer to process!
Shipping Time: How long will it take to receive your order once your order has been dispatched.
New Zealand:
Standard Courier: 1-3 business days (rural deliveries may take additional time to arrive)
Australia:
Economy Tracked: 3-10 business days
Courier: 2-3 business days
United States & Canada:
Economy Tracked: 6-13 business days
Courier: 4-6 business days
OOPSIE items are completely functional products with minor imperfections - oopsie Items may contain design cut offs, slightly misaligned designs or minor cracking or disruptions in the UVDTF!
We sell these at a discounted price to reduce wasting product.
We’re from a household with kids and fur babies & haven’t had any issues treating our bookish apparel like any other clothing!
But if you want to make the most of your new apparel we recommend:
- Machine Wash Cold
- Machine Dry Low
- Turn Inside Out
- Do Not Iron Directly On Design
- Do Not Bleach
- Do Not Dry Clean